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TVU Remote Commentator Quick Start Guide

 

Remote Commentator overview

TVU Remote Commentator is a cloud-based, intuitive solution that delivers perfectly synchronized, high-quality audio commentary from any location to a worldwide audience over the public internet at a fraction of the cost of standard broadcasting solutions. This solution allows a remote commentator to add
voice-overs to live and recorded content.

To use TVU Remote Commentator as a new user, go to https://tvunetworks.com and click TVU Remote Commentator in the top navigation. Click the Request Demo or Send Request button. Enter your contact details and click the Send Request button. TVU Support will confirm your registration and provide the necessary steps to log in to the TVU Remote Commentator landing page at https://commentator.tvunetworks.com/.

The TVU Remote Commentator subscription uses existing microservices that provide essential features, such as synchronizing sources, high-quality video, and low latency. The customized Web User Interface enables the commentator and talents to participate in a simple and independent production using mobile phones and laptops.

Remote Commentator overview

TVU Remote Commentator – How it works

The TVU Remote Commentator workflow is defined as follows:

  • The Remote Commentator operator sets up a remote commentator event and obtains a live or recorded video source.
  • The commentator receives a link to view the event. This link opens a Chrome browser window where the commentator can provide audio commentary within an assigned group.
  • The audio commentary is sent back to the station and distributed to terrestrial, satellite, and social media outputs using the internet.
  • The production is monitored and controlled using the easy-to-use Web interface.

The Remote Commentator can:

  • Produce multi-language commentaries for a single feed.
  • Control advanced audio mixing.
  • Use mobile devices and a PC using a public internet connection. No special equipment is required.
  • Ensure high-quality video and audio with low latency.
  • Enable talent to join with the click of a link.
  • Provide an easy-to-use Web interface for non-technical users.
  • Synchronize audio commentaries with the video or recorded source.
  • Integrate audio production with the broadcast world.
  • Use SDI Inputs from the station to obtain the video feed and output the SDI with the commentators’ audio.
  • Use a file-based workflow to upload files for voice-over operations.
 

System requirements

  • A PC with an i7 processor, 8th generation or above, with 16 GB or above memory (for host/coordinator)
  • A PC with an i5 processor, 8th generation or above, with 8 MB or above memory (for the commentator)
  • Minimum screen resolution of 1366 x 768
  • Internet bandwidth at 32 Mbps (download) and 10 Mbps (upload)
  • Windows 10 or later, Mac OS 10.0 or later
  • Chrome browser

TVU Remote Commentator is compatible with the following TVU products:

  • TVU Partyline 2.0.143 and above
  • TVU receivers version 7640 and above
  • TVU Anywhere app (Android) 9.0.42 and above
  • TVU Anywhere app (iOS) 9.0.43 and above
  • TVU Anywhere app (macOS) 9.0.40 and above
  • TVU One v3 version 74066 and above

Note: Refer to the product documentation for specific system requirements.

 

Features

  • File-based workflow – Easily add commentary for any live event when the event and commentators are in different parts of the world. The file-based workflow allows you to upload files and add voice-overs to recorded content.
  • Schedule service – Effortlessly create events with a predetermined start and end time. Add your authorized VFB source and channel output selection.
  • Group creation – Create groups based on language and generate independent links for each group. Participants in the same group can communicate via audio and video with one another.
  • Talkback – Designed specifically for the event and sports commentators, TVU Remote Commentator has talkback functionality that allows independent audio control for communication and live commentary.
  • VFB from receiver SDI Input – Select any feed from a TVU receiver’s SDI IN and/or multiple IP protocols for video return and integrate it with your broadcast facility. Select any input from external sources and/or TVU transceivers. Each input source can have up to 4 audio pairs. Each pair can be controlled independently.
  • Advanced Audio mixer – Get extraordinary audio with the Web-based Advanced Audio Mixer feature for level control, audio channel mapping on SDI OUT, recording, and mute/ unmute functions. This feature can work with up to 4x output pairs. Each output pair can be controlled using an independent audio panel.
  • No special equipment required – Simple integration with TVU Anywhere and PC browser (Google Chrome), requires no special equipment.
  • Cloud based – Sessions are created and managed in TVU cloud services which eliminates the need for expensive hardware or software.
  • Coordinator room features – The Coordinator room allows an event producer to monitor video and audio feeds, have conversations with commentary groups individually or all together, switch between the Main and Backup source, and edit the event to change video input sources or add commentary groups.
 

User Guide contents

This TVU Remote Commentator Quick Start User Guide provides a general overview of each feature and instructions for setting up and using TVU Remote Commentator.

This user guide provides details for the following topics:

  • Create a TVU Remote Commentator account
  • Signing in to TVU Remote Commentator
  • TVU Remote Commentator Web interface overview
  • Setting up TVU Remote Commentator
  • Creating an event
  • Adding groups
  • Inviting commentators to the event
  • Editing or stopping an event
  • Editing or switching to a backup video in the Coordination panel
  • TVU Remote Commentator browser controls and features
  • Talkback feature
  • Cloud Record feature
  • Advanced Audio Mixer feature
  • Coordinator room feature
  • What’s New feature
  • Participate using the TVU Anywhere app
 

Step 1 – Create a Remote Commentator account

To create a Remote Commentator account, complete the following steps:

  1. Open a web browser window and enter:

https://commentator.tvunetworks.com

The Remote Commentator landing page displays.

Remote Commentator landing page
  1. To create an account, click Create account. The Create account window displays.
Remote Commentator create account
  1. Enter your account information and click Next.
  2. Check your E-mail to confirm your E-mail address.
  3. Click Sign in located in the top right corner of the page.
 

Step 2 – Sign in to Remote Commentator

To sign in to Remote Commentator, complete the following steps:

  1. Open a browser tab and enter:

https://commentator.tvunetworks.com

The Remote Commentator Sign in page displays.

  1. Once you have a TVU account, log in into Remote Commentator with your log in user credentials. If you set up a new account, sign in with your new credentials.

Note: Using the same credentials allows Remote Commentator to access details about your account.

Remote Commentator sign in page
  1. To Log in to the TVU Remote Commentator Web user interface, enter the following information:

User ID: E-mail address
Password: Password provided by TVU Networks Support
Captcha code: Enter displayed Captcha code

  1. Click Next. The Remote Commentator Web interface opens.
TVU Remote Commentator web interface

TVU Remote Commentator Web interface overview

The Remote Commentator Web interface is where the operator will set up, schedule, control events, and manage remote commentators.

Remote Commentator Web interface controls
  1. Input: This is the input that sends the feed to the commentator.
  2. Output receiver feed: This is the output receiver that sends the destination feed with the commentators’ audio.
  3. Assigned receivers list: This panel displays a list of authorized receivers that can be selected.
  4. Event scheduling panel
  5. Create event button
  6. Time Consumed/Remaining panel
  7. Central Audio Mixer button
  8. Purchase time button
  9. Cloud Record button
  10. What’s New panel
  1. User Preferences
  2. Open the TVU Producer interface
  3. Open an Audio Mixer interface
  4. Open the Coordination Room interface
 

Step 3 – Setting up TVU Remote Commentator

After a successful login, the operator uses the Remote Commentator Web interface to perform the station-side setup for scheduling an event.

Note: A separate user interface is used for the commentator and another for the audio mixer engineer.

The operator must first set up both destination and search receivers. To set up an event, complete the following steps:

  1. Click Input to open the drop-down menu. Then, select an input receiver from the list. This is the input that sends the event feed to the commentator.
Remote Commentator VFB Selection
  1. Your Pack or SDI selections:
  • The Pack is your device you have on the receiver side.
  • The SDI is the SDI input on the receiver side.
  • Selecting PP PGM will open your Producer session and integrate Commentator as an input source.
  • Selecting a PP Slot will allow Commentator to designate the slot as the input source, whether it is in PP PGM or not.
Pack and SDI selections
  1. If a Pack is the live device you have on the receiver side, select the Pack name.
  1. You may also choose to upload MP4 or MOV files. To upload a file, select Upload files from the drop-down menu.
Upload files
  1. To upload a file, click the Upload icon in the left pane.
File upload icon
  1. Select a file from the pop-up window and click Open.
File upload selection
  1. Selecting EXT IP will allow Commentator to pull an EXT IP input source from Producer. To add an external source click the +Add icon.
  2. In the EXT IP Source Settings pop-up, enter a Name and make a selection from the drop-down menu. Add the URL then, click Save.
  3. Click the Output drop-down menu and select Receiver or IP Out.
Receiver selection
  1. If you selected Receiver, select a output (destination) receiver from the list. This is the receiver that receives the audio and video feed from the remote commentator that is ready to go out for airplay.
Destination receiver
  1. If you selected IP Out, make a selection from the list. To add a new output click the plus + and select an IP output protocol from the list and configure your settings from the slide-out menu.
IP output selection
 

Step 4 – Creating an event

Remote Commentator allows you to create a Main event and multiple backup events. Backup events allow the user to switch between sources in real-time. For more information about creating backup events, refer to “Creating a backup source for your event”.

To create an event, complete the following steps:

  1. Click the Create button in the top right corner of the window.
Create an event button

The ‘Create an Event’ pop-up window displays.

Create an event window

Enter the Event Name.

  1. Enter the Event Name.
  2. Enter a Start time and End time, you have two methods:

Method 1: Click the Start time and End time links and select
the event times from the pop-up menus. Then, click OK.

Start and stop time entries

Method 2: Click Now.

Start now option
  1. Enter the event time duration from the End time drop-down
    menu.
  2. To change your preset selection, click the Reset button.
    Then, reenter your preset selection.
  3. When you are finished, Click OK.
Time duration setting

Note: If your start time is in the past, an error message displays.

  1. If you want to set up a backup source that enables you to switch between the main event and a backup source, complete the steps in “Creating a backup source for your event.”
  2. Select a Mode from the drop-down menu. When selecting the Cloud mode, Remote Commentator automatically starts a Producer session.
  3. Select TVU Transceiver mode when you use a transceiver to replace the producer session to run an on-premises Remote Commentator session. Then, select a Receiver, Input, and output Source from the drop-down menus.
  4. Select an Input receiver from the drop-down menu, then select an output Source from the Select Source drop-down menu.

Note: If you select a Grid output, you can copy the displayed Grid output link.

Create an event - Input and Output selections
  1. Select an output format from the Output Format dropdown menu.
Output format selection
  1. Set the maximum latency threshold for the commentator by using the Delay slider. This setting allows extra time for the stream to get from the commentator to TVU servers before synchronizing it with the original video source for final output.
Delay setting
  1. To set up an Elastic IP, contact TVU support to enable this feature.
Elastic IP setting
  1. The Region displayed is predetermined by the best match by the TVU Remote Commentator. The location displayed reflects the location of the Amazon Web Service (AWS) instance
    where the Remote Commentator is deployed.
  2. In the Remark field, enter a description of the event. This field is useful for tracking what is unique about this event with keywords or a text description.
Region and Remark fields

Creating a backup source for your event

To set up an optional backup source that can be used during a live event, complete the following steps:

  1. To create a backup source, repeat steps 1-6 in “Step 4 – Creating an event.”
  2. Click the Backup checkbox and the Main IN button for your Input selection.
  3. Select a BKP Input receiver from the drop-down menus.
Backup source setting
  1. Select a backup Output receiver from the drop-down menu.

Note: If you select a Grid output, you can copy the displayed Grid output link.

  • Selecting PP PGM will open your Producer session and integrate Commentator as an input source.
  • Selecting PP Slot will allow Commentator to pull an EXT IP source from Producer.
Backup event - Output
  1. Select an output format from the Output Format dropdown menu.
Output format selection
  1. Set the maximum threshold for the commentator by using the Delay slider. This setting allows extra time for the stream to get from the commentator to TVU servers before synchronizing it with the original video source for final output.
Delay setting
  1. The Region displayed is predetermined by the best match by the TVU Remote Commentator. The location displayed reflects the location of the AWS instance where the Remote Commentator is deployed.
  2. In the Remark field, enter a description of the event. This field is useful for tracking what is unique about this event with keywords or a text description.
Region and Remark fields
 

Step 5 – Adding Groups

Adding Groups in the Schedule an event window generates a separate link for each group of remote commentators. This function is useful when commentators speak different languages for different markets. Having unique links for each commentary group enables each group to communicate
internally without disturbing the other commentator groups. This allows multi-language comments to be synchronized in Remote Commentator with the video feed and output in multiple languages.

To add a group, complete the following steps:

  1. At the bottom of the Create an event window, scroll to Group, and click Add new.
Create an event window - Add Group
  1. Enter a clear and descriptive name for each group in the field provided. Multiple groups can be added by clicking Add new again and repeating the process. Then, click Save.
Group set up
  1. The Group Link pop-up window displays. Continue to Step 6 to invite commentators to the event.
 

Step 6 – Inviting commentators to the event

Group commentators can now be invited to join the event using a browser (Chrome is recommended). The commentators will be able to use the link to view the source events video feed and
provide live commentary.

To invite your commentator groups to the event, complete the following steps:

  1. In the Create an event window, create your groups and click Save.
  2. The Group Link pop-up displays. Click Copy Link icon and e-mail the URLs to all of your group commentators. When finished with the Group Link pop-up, click Done.
Group link window
  1. Group participants copy and paste the URL sent via e-mail into their Chrome browser address field and press Enter.
  2. The Participation settings pop-up displays. Enter your name and presets for the speaker, preview video, and microphone. Then, press Submit.
  3. A group participant can also select the e-mail link from a smart device and launch TVU Anywhere app to view the event. For information about using the TVU Anywhere app refer to “Appendix A – Participate using the TVU Anywhere app.”

The Remote Commentator browser window opens. The event displays in the VFB window. The participants display in the right panel, where they can control their microphone
and preview.

An audio monitor for video return is located to the right of each participant’s preview window. This feature allows the commentator to set the audio level control and choose their preferences and volumes independently.

The commentator’s preview window can be set to full screen with video return by clicking “” at the bottom right corner of the preview window and selecting full screen.

Remote Commentator - Browser window
  1. The commentator’s browser window includes controls at the bottom of the screen for their camera, microphone control, speaker, and access to the Talkback feature.
Remote Commentator browser controls

For information about browser window controls, refer to the “Coordination feature.”

 

Step 7 – Editing an event

The operator’s Web interface displays the live event and scheduling status in the right panel during the event. Events are monitored and adjusted if needed by the operator.

Event status

When an event is live, the status displays as “In progress.”

Note: When edits are made during an event, it will take up to four minutes to deploy the instance.

Editing the start and end time

To edit an event while the event is running, complete the following steps:

  1. In the event panel, click View in the Web interface operating column.
Event panel

The Schedule an event pop-up displays.

  1. Edit the event Start time and End time. Then, click Save.
Schedule an event - Edit event start/end time
  1. Finally, scroll down to the bottom of the window to Advanced audio mixer. Then, click Copy.
Copy audio mixer URL
  1. Send the copy event’s URL to the Audio mixing engineer via e-mail. For information about audio mixing controls, refer to the “Advanced Audio Mixer feature.”

Stopping an event

To stop an event, complete the following steps:

  1. Select the event you would like to stop. Then click Stop to end the event output.
Event panel - Stop event
  1. The Stop Event confirmation window displays. Click Stop.
Stop event confirmation window

Reusing an event

To reuse an event, complete the following steps:

  1. Select an event from the events list and click View.
  2. Scroll to the bottom of the Create an event window and click the Reuse button.
  3. Make any date or configuration changes and click Save.

You can add new groups to the event by repeating “Step 5 – Adding Groups.”

Reuse button
 

Step 8 – Editing or switching to a backup video in the Coordination panel

To use the Coordination panel to edit, add, or replace a backup source, complete the following steps:

  1. Configure your main input source from the Input and Select Source drop-down menus in the Create an event pop-up window.
Configure your main input source
  1. Click the Backup checkbox.
  2. Select another input source from the BKP Input drop-down menu as your backup source.
BKP Input selection main selection
  1. Select a backup source in the Select Source drop-down menu to replace the main source.
Backup source selection
  1. Click the Save button. The Main window opens.

Coordinator Room feature

The event producer or host, as the coordinator, can use the Coordinator room feature to switch from main to backup sources, edit the event, and enable an On-air tally to flag when an event is live from the Coordination room main window top panel.

Coordination Room main window

In addition, the host or producer can communicate with each group independently or with all groups during a live event. To use the Coordination feature in the Remote Commentator main window, select the Talk to Group button from a specific Commentary panel or click the Talk to all Groups button.

Coordination feature
  1. In the Coordination room window, you can switch between the primary input source and the backup source by selecting the Main Input or Backup Input checkbox at the top of the Coordination panel.

A Switch input select successful message displays at the top of the Main window.

Coordination Room panel
  1. The event producer can enter the Create an event window to edit or change the backup source from the Coordination panel by clicking the Edit button.
Coordination Room panel - Edit button
  1. In the Create an Event window, click the Main IN button.
Editing or adding new sources
  1. The Create an event window can also be accessed by returning to the main Remote Commentator event window, selecting an event, and clicking the Edit button in the Events panel.
Create an event window - Showing the Coordination room
  1. Click the Backup checkbox and select another source from the BKP Input and Select Source drop-down menus.
Choosing a new backup source
  1. Click the Backup IN button then click the Save button to switch to your new backup input selection.
Switching to the new backup source

TVU Remote Commentator browser controls and features

This section describes how a commentator can use the TVU Remote Commentator browser controls and features.

The browser controls panel allows commentators to select their microphone and webcam. Commentators can easily leave the event by clicking on the red telephone icon.

Commentators can make the main feed into a pop-out “Picture-in-Picture” window if they want to keep it on their screen but look at another browser window or other software.

Remote Commentator browser controls and features

Talkback feature

Using the Talkback feature in TVU Remote Commentator provides a separate audio channel for commentators and producers to communicate off-air.

The Talkback feature allows commentators to enable or disable their audio feed to the program output. The commentator audio is only used for internal communication with their group in the coordinator room when enabled. When this feature is disabled, the commentator audio is mixed with the output
production.

Remote Commentator browser controls - Talkback icon

Using the Talkback feature as the commentator

To use the Talkback feature as the commentator, complete the following steps:

  1. To initiate talkback in TVU Remote Commentator with your event producer, either click and hold the Talkback icon along the bottom of the commentary window or hold down the spacebar on your keyboard.
  2. When active, the Talkback icon will turn red, and your microphone audio will go through an off-air back channel to your event producer.
  3. To stop talkback, release the mouse button from the Talkback icon or release the spacebar.

Using the Talkback feature as the event producer

To use the Talkback feature as the event producer, complete the following steps:

  1. In the Coordinator Room, you will see buttons to Talk to All Groups and to Talk to Each commentator group for the event.
  2. Click the Talk to all Groups button to speak with all commentators simultaneously.
  3. To speak with a single group of commentators, look to the right side of the Coordinator Room window, and click the Talk to Group button for that commentator group.
  4. The Talk to Group button will turn red when it’s active, and your microphone audio will go through an off-air back channel to your commentators.
  5. Click the button again to deactivate Talkback.

Cloud Record feature

The Cloud Record feature allows the operator to record each camera source independently of other feeds and the final program output.

Postproduction teams are continually looking to package and repackage content not just for TV but for mobile apps and social media platforms. In this environment, it is no longer enough to record the final output/ master mix as it limits the editing playing field.

Editors can now be prepared for all the postproduction requests by having HD-quality ISOs for each feed.

The Cloud Record feature enables you to:

  • Effortlessly fix live mistakes during postproduction.
  • Create custom content for Social Media.
  • Add customized graphics to formulate a whole new program.
  • Enhance revenue opportunities for your digital asset.
  • Repurpose and rehash content with clean feeds.
  • Significantly slash cost and time.

TVU Remote Commentator records the output from all of the group platforms. The Cloud record feature allows the operator to automatically record and download the event with the commentator’s audio.

To enable the Cloud record feature, complete the following steps:

  1. Create a new event or edit your current event to enable the “Record Input Source.”
  2. Start your event or live instance. As soon as the new event is up and running, the Cloud recording automatically switches ON. It records all the ingested sources from the beginning until the end of your live event. Cloud recording will stop only when you stop your Remote Commentator instance or event.
  3. The Cloud Record menu option within the Remote Commentator Web interface can access all cloud recordings.
  4. In the events window, click Stop to stop the event.
Stopping the event
  1. In the operator Web interface, click the Cloud record button in the top right corner.
Cloud Record button

A new browser window opens with the TVU Recording Service landing page. The PGM output and input source recordings display in the list.

Cloud Recording Service page
  1. To download a recording, click a file in the Cloud recording Service page. The file is downloaded to your local drive.

Advanced Audio Mixer feature

The Advanced Audio Mixer is a dedicated separate interface built for audio operators to mix audio for the program separately from video and graphics operations.

Use the Advanced Audio Mixer to:

  • Monitor each video feed for production.
  • Adjust all audio input levels as well as the master output.
  • Adjust pans (audio gain) for each channel.
  • Assign channels for each group for simple management of multiple sources.
  • Mute each channel or select as a solo monitor for fine-tuning.

TVU Remote Commentator allows the operator to provide an Advanced Audio Mixer URL to the audio mixer engineer.

To copy the Audio mixer control URL, complete the following steps:

  1. Locate your event. Then, Click View in the events screen.
Event edit link location

The Create an event window opens.

  1. Scroll down to the bottom of the window to Advanced Audio Mixer. Then, click Copy.
Schedule an event - Advanced Audio Mixer URL
  1. Paste the URL link into an e-mail and send it to the audio mixer engineer.

This link will open the TVU Audio mixer UI.

Advanced Audio Mixer Web interface

The Advanced Audio Mixer has the following controls:

  1. Audio Mixer source settings menu
  2. Audio Mixer MIDI device menu
  3. Audio Mixer AFV toggle
  4. Headphone control or sound monitoring
  5. Fader level control
  6. Pan control
  7. Audio usage Indicator and audio enable/disable, display red or grey
  8. Mute icon
  9. Master audio level setting
  10. Monitoring modes
  1. Video Preview toggle
  2. Audio Output Pair Control
  3. Monitor Levels setting

All of the audio mixing controls are available for the event. The audio mixer engineer can work with up to 4 output pairs. Each output pair has a dedicated independent audio panel. Each input source can have up to 4 audio pairs. Each pair can be controlled independently.

Left panel controls:

The Audio Mixer source settings menu displays visible and unavailable sources. In this menu, you can add a description to each source that will display at the bottom of each input source.

Advanced Audio Mixer source settings menu

The MIDI device menu displays available and connected MIDI devices.

Advanced Audio Mixer MIDI device menu

AFV is disabled by default for the remote commentator. All commentators that join are enabled and mixed to the output pair number 1 by default.

Advanced Audio Mixer AFV toggle

Multi-audio channel feature

This feature supports 2, 4, 6, or 8 embedded output audio channels in Producer. The Audio mix option in Producer allows up to 4 pairs of audio channels to be configured by selecting a number in the Audio Output Pair Control feature in the Audio mix panel. This feature is useful for multi-language outputs.

A user can independently adjust the volume of the audio output channels assigned to each pair. The volume for each pair of output channels can be adjusted or muted using the Master output level control slider in the Audio mix panel.

To set up multiple audio output channels in Producer, complete the following steps:

  1. In the Remote Commentator User Interface, select a source and click the Advanced Audio Mixer icon in the left panel. The Audio Mixer panel opens.
  2. Click the URL at the bottom of the panel to open the Audio Mixer interface.
  3. At the top-right corner of the interface, locate the “Audio Output Pair Control.” Channel setting number 1 is selected by default.
Audio Output Pair Control
  1. Click the Left-Right button in the audio source panel to select the audio source channels you would like to pair to setting 1.

Note: Refer to “Advanced Audio Mixer user experience behavior” for information about stereo and dual mono settings.

  1. Adjust the individual source audio settings for channel 1. Then, adjust the Master audio level in the left panel to the desired setting.
  2. Click channel setting 2 and repeat steps 7 and 8, respectively, and so on, to pair up to 4 channels (with a maximum of 8 outputs).
  3. To adjust your audio channel paired settings, click the appropriate Audio Output Pair Control channel number to display your settings.

Advanced Audio Mixer user experience behavior

The following two types of audio sources are supported in the Advanced Audio Mixer interface:

Stereo – Stereo has one channel and includes one fader, pan control, and audio level indicators. When stereo is selected, both left and right indicators illuminate together to indicate one channel.

Dual mono – Dual mono has a left and right channel and includes two fader controls, two pan controls, and two audio level indicators. When dual mono is selected, both left and right indicators illuminate separately to indicate two channels.

The ‘Stereo and Dual-mono channel examples’ figure shows the Stereo and dual mono channels:

  • Source 1 indicates Stereo (one channel)
  • Source 2 shows Dual mono (left and right channels)

The Fader level indicator ranges from -∞ to +12

Note: For more information about the Advanced Audio Mixer, refer to the latest TVU Producer Audio Mixer QSUG.

What’s New feature

You can quickly follow the latest TVU Remote Commentator updates and features and view them in the Remote Commentator Web interface.

Click the “?” icon in the top-right main navigation pane. The What’s New panel from within Remote Commentator opens.

The What’s New panel includes the following information:

  • Remote Commentator versions/build information and environment updates.
  • Supported TVU receivers and packs.
  • Supported TVU Anywhere apps and smart device types and software requirements.
  • Browser requirements
  • The latest feature release

Purchasing TVU Remote Commentator

We empower publishers, broadcasters, and commentators to deliver the broadcast to the widest audience on any platform, anywhere on the globe, by transforming your PC into a remote commentary control room. You can innovate and create your live event into a unique next-generation experience.

There are two ways to purchase Remote Commentator:

  • Online at https://TVUNetworks.com
  • By contacting TVU Sales by Phone at +1 650.440.4812 or E-mail: support@tvunetworks.com

The TVU sales team can set up a monthly pricing schedule for customers that do not prefer to pay online.

Appendix A – Participate using the TVU Anywhere app

The TVU Anywhere app is available free of charge from the App store.

 

Step 1 – Download and install the TVU Anywhere app to your iOS or Android smart mobile device

To download and register for the TVU Anywhere app, complete the following steps:

  1. Go to the App Store from your mobile device and enter TVU Anywhere Pro in the search field. Download and install the iOS TVU Anywhere Version 9.0.43 and above to your smartphone
    or laptop.
  2. Go to your Applications folder and launch the TVU Anywhere app.
  3. Press the double arrows to open the feature bar.
  4. Press the Advanced icon and select About.
TVU Anywhere app - About
  1. Locate and write down your device’s PID displayed in the pop-up window.
TVU Anywhere About screen - PID

Contact TVU Support to complete your registration. You will need to provide the following information:

  • The device PID
  • The receiver(s) name and PID
  1. After the PID is successfully registered, you can begin streaming.

On Mac OS

Download and Install the TVU Anywhere app version 9.0.40 and above to your Mac OS device.

Download and install the TVU Anywhere app to your Android device

The TVU Anywhere app is available free of charge from the Google Play Store. To download and register the TVU Anywhere app, complete the following steps:

  1. Click the Google Play icon from your mobile device and enter TVU Anywhere Pro in the search field. Download and install the TVU Anywhere app version 9.0.42 and above to your smartphone.
  2. Go to your Applications folder and launch the TVU Anywhere app.
  3. Press the double arrows to open the feature bar.
  4. Press the Advanced icon and select About.
TVU Anywhere app - About
  1. Locate and write down your device’s PID displayed in the pop-up window.
TVU Anywhere About screen - PID
  1. Contact TVU Support to complete your registration. You will need to provide the following information:
  • The device PID
  • The receiver(s) name and PID
  1. After the PID is successfully registered, you can begin streaming.
 

Step 2 – Participate in the event

  1. The remote participants will join using their iPhone or Android device by clicking on the URL the initiator sent.
  2. Participants click the URL sent via e-mail, and the TVU Anywhere app is launched using the Remote Commentator.

Participate using the TVU Anywhere app

The remote participant can now see this user interface on the TVU Anywhere app and can engage in a video commentary with all other remote participants.

TVU Anywhere screen
  1. Click the switch button To reverse the front and rear camera views on your cell phone.
  2. Click the camera ON to enable participants to see you. Click the camera OFF if you prefer not to be seen.
  3. Click the Microphone button to control the On and Off function of the microphone. When you click the Microphone button to Off, you are active and participants cannot hear you.
  4. Horizontally scroll the screen to view more participants.
  5. PIP mode – Click PGM or a participant’s source to enlarge their window. The enlarged picture and your picture displays in PIP mode. Click the screen again to exit PIP mode.
  6. Talkback mode – The Talkback icon allows a commentator to disable or enable their audio feed to the program output by using the Talkback feature. When this feature is disabled, the commentator audio is being mixed to output. When enabled, the commentator audio is only used for internal
    communication.

© Copyright 2023 TVU Networks Corporation. All rights reserved in all media.
TVU Remote Commentator QSUG Rev E EN 10-2022

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